Palls (M) Sdn Bhd (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application or website (“Platform”). By using Palls, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns, please contact us at: admin@palls.app

1. Information We Collect
We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Date of birth
• Gender and preferences
• Profile information (photos, bio, etc.)

b. Usage Data

• Log data (e.g., IP address, device type, browser type)
• Usage patterns and in-app activity
• Location data (with your permission)

c. Payment Information
If you make purchases, we may collect billing information (handled via secure third-party payment processors).

2. How We Use Your Information
We use your information to:

• Create and manage your account
• Match you with compatible users
• Communicate with you (e.g., app updates, promotions)
• Improve our services and user experience
• Ensure user safety and comply with legal requirements

3. Sharing Your Information
We may share your information with:

• Other users (based on your profile settings)
• Service providers (hosting, analytics, customer support)
• Legal authorities if required by law or to protect our rights

We will never sell your personal data to third parties.

4. Data Security
We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights and Choices
You have the right to:

• Access and update your personal information
• Delete your account
• Withdraw consent for data processing (may affect app functionality)

6. Retention of Data
We retain your information for as long as your account is active or as needed to comply with legal obligations.

7. Children’s Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect data from children.

8. Third-Party Links
The Platform may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on the Platform.

10. Contact Us
If you have any questions or requests, please contact us:
📧 admin@palls.app