Welcome to Palls – a dating app provided by Palls (M) Sdn Bhd (“Company”, “we”, “us”, or “our”), a company registered in Malaysia. By accessing or using the Palls mobile application or website (“Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Platform.

If you have any questions, contact us at:

1. Eligibility
You must be:

• At least 18 years old.
• Legally allowed to use our services under local laws in Malaysia or your country of residence.

By creating an account, you represent that all information you provide is accurate and truthful.

2. Account and Security

• You are responsible for keeping your login credentials secure.
• You may not share your account or impersonate someone else.
• We may suspend or terminate your account if you violate these Terms.

3. User Conduct
You agree NOT to:

• Use the app for any unlawful or harmful activity.
• Harass, threaten, or harm other users.
• Post or share offensive, sexually explicit, or misleading content.
• Use bots, scripts, or any unauthorized methods to access or manipulate the platform.

4. Content

• You retain rights to the content you upload (photos, bios, messages), but grant us a license to use it to operate and improve the service.
• We may remove content that violates these Terms or Malaysian law.

5. Subscriptions and Payments

• Some features may require payment or a subscription.
• Prices and features will be clearly stated before you purchase.
• All payments are final and non-refundable unless otherwise stated under Malaysian law.

6. Termination

• You can delete your account at any time.
• We may suspend or terminate your access if you breach these Terms or misuse the app

7. Privacy
Our use of your personal data is governed by our [Privacy Policy] (link). By using the app, you consent to the collection and use of your data in line with Malaysian privacy laws (such as the Personal Data Protection Act 2010).

8. Limitation of Liability

• We are not liable for any damages, emotional distress, or loss resulting from use of the Platform or interactions with other users.
• You use the app at your own risk.

9. Dispute Resolution

• These Terms are governed by the laws of Malaysia.
• Any disputes will be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Changes to Terms
We may update these Terms occasionally. If we make significant changes, we’ll notify you. Continued use of the Platform after updates means you agree to the new Terms.

11. Contact Us
For any questions, concerns, or support, contact:
📧 admin@palls.app